Privacy Policy

We respect the privacy rights of our online visitors and users and recognise the importance of protecting your personal information. The following information in this privacy policy is provided by BoozeBud to enable our online visitors and users to be fully informed of how we collect, store, use and disclose personal information you provide us with.

COLLECTION STATEMENT – WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Hairydog Group Pty Ltd trading as “Anytimealcoholdelivery” is bound by the Privacy Act. Anytimealcoholdelivery collects your personal information when you use our services and when you place an order or register for a service offered by BoozeBud. In order for us to provide our services we may collect information about your name, date of birth, email address, phone numbers, shipping address and billing address(es) so that we can process and fulfil orders and otherwise provide our services. We may share your information with third parties – see below for more information. Card details will never be shared with third parties and will only be collected and used to process your order, using our payment service provider systems. We may also collect personal information from publicly available sources, our related entities and your employer or organisation, colleagues and representatives who provide us with your information on your behalf where required or authorised by law. For more information, see below our Privacy Policy, or you can contact us at info@anytimealcoholdelivery.ca.

You have no obligation to provide any information to us. However, if you choose to withhold requested information we may not be able to provide you with the goods and services that depend on the collection and use of that information, particularly if the collection of that information is required or authorised by law. We may update our privacy policy from time to time and you are encouraged to check this website periodically for any changes. Any changes to this privacy policy will be effective when they are posted on this page. Any material changes to this privacy policy we be notified via either a direct email to the email address you have provided us, or by placing a notice on our website.

STORING AND SAFEGUARDING YOUR PERSONAL INFORMATION

We take reasonable steps to maintain appropriate safeguards to ensure the security and integrity of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us, to protect it from unauthorised use. In addition, we take reasonable steps to ensure that third party business partners’ to whom we transfer any data will provide sufficient protection of that personal information. Please be aware that there are inherent risks in transmitting information across the internet and we cannot guarantee the security of information online.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

We use and disclose personal information as required to perform our functions and activities as a business, maintain and update our records, provide our goods and services and protect our lawful interests. We may not be able to do these things without your personal information. For example, BoozeBud may use your personal information for the processing of orders, payments, and to provide you with a personalised shopping experience. We will use your details to fulfill and deliver your orders, including the provision of information required by third party service providers such as suppliers and courier companies. Where required or authorised by law, we may also disclose your personal information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section).

We do collate information about site traffic, sales, wish list, and other commercial information which we may pass on to third parties but this information does not include any personal information. We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

From time to time BoozeBud may disclose personal information to third parties, including our related entities, services providers (such as data storage, warehouse and logistics providers, auditing, accounting, legal, business consulting, marketing and like providers) and other entities who need the information to provide us with relevant services, subject to agreements we have with such third parties regarding handling that information. Some of these parties may be located outside of Australia, including in the USA, India, Canada, the EU, Singapore and other countries we may notify from time to time.

We will also share your personal information with our related bodies corporate and carefully chosen promotional partners, including for their own marketing purposes unless you notify us that you do not wish for this to occur. We may also send you marketing material that refers to the services of our promotional partners. If you wish to opt-out of communications from us you will need to let us know, or if you wish to opt-out of receiving communications from one of our partners, you will need to direct your request to that partner.

USE OF YOUR PERSONAL INFORMATION FOR MARKETING AND OPT-OUT PROVISION

When you sign-up to use Anytimealcoholdeliverywe offer you the opportunity to receive marketing communications from us with promotions and information that might be of interest to you. At all times we will offer you the opportunity to unsubscribe out of the various communications which we send to you. Any electronic communications (e.g. email and SMS) we send you will contain an unsubscribe link, or in the case of SMS clear steps on how to unsubscribe, so that you can opt out of receiving that particular type of message in the future.

SMS SERVICE

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE OR DELETE THE PERSONAL INFORMATION WE HOLD

Where applicable, privacy laws may give you the right to access and update the personal information we hold about you. In many cases, we can assist you promptly and informally with such requests. In other cases, we may seek to verify your identity and ask you to make your request in writing, and we may refuse such requests where the law allows us to do so. If for any reason you are concerned that the personal information we hold is not correct, please visit the website, log into your account and your personal information will be made available for review and change in the ‘My Account’ section. Only you or, upon your request, our customer care department, may access your personal information from the website using your password and User ID. If for any reason you think that any other information we may hold about you is not accurate, up-to-date, complete, relevant, or is misleading having regard to the purpose for which it is held, please contact us at the information available on our website.

Should you wish to make a request in respect of your personal information, for instance to request data deletion, please contact us via the website contact or via email at info@anytimealcoholdelivery.ca. If we are unable to process your request, we will let you know why. We may be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so. If we are unable to resolve your request, or if you are concerned about a potential violation, you also have the option to report the issue to the anytimealcoholdelivery Office.

OUR WEBSITES & THIRD PARTY SITES

Like many other websites, our websites may use ‘cookies’ from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your browser. The cookie helps us to maintain the continuity of your browsing session and remember your details and preferences when you return, as well as keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS. You can configure your web browser software to reject cookies, however some parts of our websites may not have the full functionality for that.

Our websites may also use other services from time to time to understand more about traffic on our websites and to manage, improve, market and secure our websites.

This Privacy Policy does not apply to websites or services maintained by other companies or organisations to which we link or send data and anytimealcoholdelivery is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the privacy policies of such other companies or organisations before submitting your details.

APPLICATION OF PRIVACY LAWS

We are required to comply with a range of privacy laws, and those laws take precedence over this privacy policy. That is, nothing in this policy is intended to limit our obligations or rights in respect of handling personal information under those laws. For example, we may rely on exemptions under privacy laws including in relation to employee records and small business operators, where applicable.

QUERIES AND COMPLAINTS

You can contact us if you have any questions or complaints about how we have handled your personal information. We may request additional details from you regarding your concerns, and we may need to engage or consult with other parties in order to investigate and deal with your issue. We may keep records of your request and any resolution. Please contact us using the contacts available on our website. Also, you can contact the Office of our website if you are not satisfied with how we are handling your issue.